Terms and Conditions of Use Agreement
FAST SHUTTLE INC. is a licensed and insured business. We own our fleet, therefore there is
no third party involved. All of our drivers work directly for us and have all of their licenses
Below you will find all of our Terms and Conditions:
All transportation operated by FAST SHUTLLE INC. is subject to the following Terms of
Service (“Terms”). By agreeing to these Terms, you acknowledge and agree to be bound by
the conditions of use listed below.
By agreeing to these terms of service, you also confirm that you understand how our
Use of the Website
As a condition of your use of this website, you warrant that
cancellation period, there are no refunds for any reason.
1. You are at least 18 years of age or older
2. You possess the legal ability to agree to the terms of this Terms and Conditions
3. You will use this website in accordance with this agreement.
4. You will only use this website for legitimate business for you or for another person
for whom you are legally authorized to act.
5. All information supplied by you on this website is true, accurate, current and
Reservations and Payments
Advance reservation is required for every service. All of Fast Shuttle’s services require
prepayment with a credit card. Your credit card will be charge for the full amount at the
time you make your reservation. Fare quotes do include fuel charge, airport/seaport and
fees unless otherwise noted.
Rates do not include a gratuity. Tipping is allowed and is much appreciated by our drivers.
Short Notice Reservations
Short notice reservations are reservations made less than 24 hours prior to requested
pickup times. We are unable to guarantee service availability or timely service for short
notice reservations. Availability will depend on a variety of conditions, including pickup
location, drop-off location, and current vehicle availability.
There are no refunds available for reservations made with less than 72 hours in advance.
Reservation abandonment occurs when the Operator leaves the pick-up location without
the customer because he/she cannot find the customer within 30-45 minutes, at the
designated pick-up location and cannot reach the customer for further instruction using
the “Day of Travel” contact number provided.
There are no refunds when a reservation abandonment occurs.
Customers will need to call 786-863-3281, at least 72 hours before the scheduled pickup to
cancel their reservation with FAST SHUTTLE INC., in order to receive an 80% refund.
FAST SHUTTLE INC. will not provide a refund if the reservation is cancelled or changed
less than 72 hours prior to pick-up time, or in the event of reservation abandonment. This
includes bookings made within 24 hours of pickup time.
Flight Cancellations and Delays Due to Airlines
Flight cancellations or delays due to airlines should be provided to FAST SHUTLLE INC.
within a timely manner. Failure to do so may be considered reservation abandonment and
may result in loss of fare. Reservations impacted by airline delays and cancellations may
qualify for refund when a replacement reservation is made.
For Credit Card Refunds: Once approved, a refund request is submitted within 24 hours,
excluding weekends and federal holidays. The refund is then completed by customer’s
financial institution. Customer should refer to their financial institution to check on status
For Check Refunds: Once approved, refund requests are entered on a daily basis. Checks
are cut once weekly and put in the mail for delivery to the address provided every Friday;
delivery varies dependent on holidays.
Limitations of Liability
FAST SHUTTLE INC. makes every attempt to run on-time according to our schedules,
however, traffic conditions and weather may alter our departure and arrival times. When
this happens, we make every attempt to communicate with our passengers to keep them
informed as to the cause of the delay and the estimated time of departure / arrival. We
thank you in advance for your patience and understanding the unavoidable delays are
beyond our control.
FAST SHUTTLE INC. utilizes SSL (Secure Socket Layer) technology in processing online
transactions in order to encrypt personal and payment information. SSL incorporates
strong encryption which can inhibit the unauthorized interception and access of your data.
SSL requires a web browser that supports SSL.
All information obtained to make your reservation is held in strictest confidence. We do
not make names, addresses, telephone numbers, e-mail addresses, or any other personal
information available to any companies or individuals except for those that are directly
involved in the delivery of the services that you have requested.